HELI - Current Students


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Academic Calendar

Trimester 3 2023
03 October Orientation
9 October to 15 December Teaching Dates
13 October Last Date to Enrol(Re enrolling Students)
13 October Last Date to Enrol(New Students)
23 October Census Date
02 February 2024 Result Released by
Trimester 1 2024
05 February to 09 February Orientation Week
12 February to 26 April Teaching Dates
16th February Last Date to Enrol(Re enrolling Students)
16th February Last Date to Enrol(New Students)
1st March Census Date
31st May Result Released by
Trimester 2 2024
03 June to 07 June Orientation Week
10 June to 23 August Teaching Dates
14th June Last Date to Enrol(Re enrolling Students)
14th June Last Date to Enrol(New Students)
28th June Census Date
20th September Result Released by
Trimester 3 2024
23 September to 27 September Orientation Week
30 September to 13 December Teaching Dates
4th October Last Date to Enrol(Re enrolling Students)
4th October Last Date to Enrol(New Students)
18th October Census Date
24th January 2025 Result Released by

Term 3 , 2023 Key Dates



Teaching Dates

Last Date to Enrol(Re enrolling Students)

Last Date to Enrol(New Students)

Census Date

Result Released by

Term 4 , 2023 Key Dates



Teaching Dates

Last Date to Enrol (Re enrolling Students)

Census Date

Result Released by

Welcome to the Higher Education Leadership Institute

Welcome to the Higher Education Leadership Institute (HELI)!

HELI is excited to welcome you to our college and we look forward to seeing you grow and develop throughout your study. Together we can ensure that you have an enjoyable and successful experience at HELI.

 HELI wishes you all the best and a heartfelt good luck as you commence your journey.

HELI’s Orientation week is the week before classes commence. Orientation is an opportunity for you to learn about your requirements as a student, the support services HELI provides, and to connect with your Educators and classmates. Orientation provides all the information you need to prepare to commence your HELI course.

Orientation sessions will be delivered via online Zoom webinars, further information regarding Orientation and Enrolment will be sent to you via email.

HELI Student Services team will process your enrolment into each study period before the term commences. Students will receive an email advising enrolment has been completed and your subjects can be accesses via Canvas (HELI’s Learning Management System).

Please check and update your contact telephone number/s and emergency contact details the first time you log into your Student Portal. Even if you have relocated to another address for a short period of time you must update your contact details with the Institute.​

It is the responsibility of all students to ensure HELI always has your current and correct contact information. Student visa holders MUST notify the Institute of any changes to your contact information within 7 days.

Refer to your COE and/or Offer Letter and Written Agreement for any enrolment conditions. Conditional offer documents are due at the end of Week 1 of the study period and must be submitted by 5:00pm (AEDT/AEST). Please send through all documents to [email protected]

If you have completed previous studies, you may be eligible for credit towards your course. Applications for Credit and required supporting evidence must be lodged by filling the Application for Credit for Prior Learning form found here https://www.heli.edu.au/info/ The application form must be submitted no less than ten (10) working days before the census date of a student’s first study period at HELI. This is to allow time for the application to be assessed and any enrolment variations to be completed before the census date. For more information refer to HELI's Credit for Prior Learning Policy and Procedure.

Please Note: Students who have been awarded credit must accept the credit via their Letter of Offer. If a student has already accepted one offer, they will be issued a new offer which includes any relevant credit/RPL.

Students who have received Conditional RPL’s must submit official transcripts relating to the subjects no later than 3 working days before census date of the students first study period for this credit to be applied as well as confirming acceptance of the credit outcome.

The Academic Integrity Module (AIM) provides students with information about their academic integrity responsibilities, the importance of proper acknowledgement and referencing, and how to avoid plagiarism and other types of academic misconduct. To successfully complete the module, students must complete the AIM quiz and achieve a score of 100%. Students may repeat the AIM and quiz as many times as needed until successfully completed.

All commencing students will be introduced to the AIM during Orientation. The AIM is accessible from the Dashboard of your Canvas account (HELI’s Learning Management System).

Students studying in Australia need to have a Unique Student Identifier number or USI. From 1 January 2023, all higher education students, including international students studying in Australia, must have a USI to graduate and receive their award. Your USI is your individual Australian education identification number for life. You need a USI if you are:

  • an International student who is onshore in Australia and has a valid visa
  • a new or continuing domestic student
  • a student who has completed their studies and will graduate in 2023 (and beyond)

The process of applying is simple, the online tutorial video which is available here overviews the process. For further information about USI's please click here. Please apply for your USI using the link :  https://www.usi.gov.au/students/get-a-usi

Tip for students who have a single name: when you apply for your USI, insert a dash (-) in the first name field and enter your name in the last name field.

Once you have received your USI, you need to record your USI in your Student Portal.

HELI Student Services team will process your enrolment into each study period before the term commences. Students will receive an email advising enrolment has been completed and your subjects can be accesses via Canvas. Please ensure you log into Canvas and check you are enrolled in the relevant subjects for the new term, any changes need to be requested in week 1 of Term which will ensure you don’t fall behind with your studies.

Students who have an outstanding fee balance from their previous study period will not be enrolled or view results if full payment has not been made. For those students who Student Services have been unable to enroll by Friday of week 1 due to outstanding fees risk cancellation of their enrolment. Please note that it can take up to 72 hours for payments to be processed by the relevant banks and to be enrolled.

HELI’s Course Coordinator Dr. John Read and Subject Educators can help you with a range of enquiries, including advanced standing, subject selection and course progression. They can also issue you with a study plan that will map your progress from enrolment to course completion. If you require further advice regarding your course, you may contact the Course Coordinator at [email protected].

Important information about your course can be located on HELI’s website ( https://www.heli.edu.au/ ). You can also access your course related information by clicking the relevant course name below and gain an in-depth understanding about your course including the course structure which outlines the recommended order in which you should complete your subjects

Student Services assist students with all student administrative needs and can direct student enquiries to the appropriate staff or department for other enquiries. Student Services are available Monday to Friday from 9:00am – 5:00pm Australian Eastern Standard/Daylight Time (AEST/AEDT). Staff are not available on weekends and public holidays.

The Counselling Services offered to HELI Students through the Converge International Program provides professional counselling support in all areas of study, work and life. Services Provided

When you access the Youth and Student Helpline, you will speak with a qualified, experienced counsellor across a range of issues including:

  • Study, work and personal stress
  • Homesickness and transition to life in Australia
  • Personal and workplace relationships
  • Emotional difficulties
  • Communication and relationship tension, conflict and breakdown
  • Sexual harassment and sexual assault
  • Grief and loss
  • Sleep and fatigue
  • Gambling, drug, alcohol and other addictions
  • Anger and violence

Converge Counsellors help:

  • You understand your personal strengths and assist in making good decisions
  • Support you in developing strategies to drive positive changes in behaviour and lifestyle
  • You adapt to change and seize opportunities
  • Provide coping strategies when dealing with difficult situations

Student Assistance Program

Your Student Assistance Program is:

  • A confidential service
  • Available to all Students
  • Available for up to 4 sessions per issue
  • Details of your discussion will not be shared with your education provider. You can read our Privacy Policy on our website.

To make an appointment to speak with a Converge International counsellor: 1300 687 399
Visit www.convergeinternational.com.au

For immediate support anywhere in Australia you can also contact Beyond Blue (phone, chat online and email services available). In an emergency, Lifeline provides 24-hour telephone and online chat crisis support.

HELI's campuses are accessible to students with disabilities. The College provides reasonable adjustments for students with disabilities. Please contact Student Services [email protected] to arrange a confidential consultation to assess your needs.

Sexual Harassment and Sexual Assault

HELI has zero tolerance for sexual assault and harassment. We maintain the right of every student and staff member to feel safe and respected at all times on HELI campuses. HELI is committed to supporting students and staff affected by sexual assault or harassment, regardless of where and when it takes place.

If you are in immediate danger call 000

If you would like to speak to the HELI external counselling service, Converge, who have counsellors and psychologists trained to support victims of sexual assault and sexual harassment call 1300 687 399. Calling or contacting the service does not mean you are reporting the incident. These services offer support and help and will be able to provide you with the information you may require if you decide you do want to report the incident.

All reports of sexual harassment and or sexual assault are treated in the strictest confidence and privacy. You may want to speak to someone for support and more information or to help you decide whether and how to report:

  •  In person (confidential and private) ask to speak to Michelle Gillick by contacting her via phone (03)7035 5327 or email at [email protected].
  • Alternatively, you can contact the Student Services on 1300 004 354 (Option 2).

The following services are specialized and external to the college. Calling or contacting the following services does not mean you are reporting the incident. These services offer support and help. If you want to report the incident or incidents, then these services can also help you through that process and offer you advice.

There is more information on the webpages of these organizations.

1800 Respect (1800 737 732) national telephone line for victims of sexual assault and family violence
(available 24 hours)

Sexual Assault Crisis Line (24 hours) 1800 806 292

Victims of Crime Help Line (7 days, 8am-11pm) 1800 819 817

e-Safety Commissioner

Child Protection Service DHHS (24 hours) 131 278

Safe Steps Family Violence Response Centre (24 hours) for women and children 1800 015 188 or 03 93223555

Kid's Help Line 1800 551 800
Police https://www.police.vic.gov.au/sexual-offences
Australian Human Rights Commission

Fees for each study period can be paid in full by the end of week 1 of a study period, or paid in two instalments of 50% each – the first instalment of 50% is due at the end of week 1, the second instalment of 50% is due at the end of week 5 of a study period.

Fee Payment Options

If you elect to pay your tuition fees electronically, you can do so by transferring money to HELI's bank account:

​Account Name: Higher Education Leadership Institute

Bank Name:  Westpac

BSB: 032833

Account Number: 494777

Swift Code: WPACAU2S

Please use your Student ID Number as the transaction reference or description and send your payment receipt/s to Student Services via email at [email protected]

Students are able to make payment via Credit Card or Debit Card via their Student Portal.

Login to your Student Portal using a computer, you need to allow a pop-up window to undertake the
transaction. The pop-up doesn't appear when a mobile phone or tablet is used.

  • Go to the “Payment” Tab in the Student Portal
  • Double Click on the "Pay Now" link to pay the invoice and allow the pop-up window
  • Enter the amount you would like to pay
  • Click on the Credit Card icon to continue
  • Enter Your Credit Card Details
  • Click on the button “Pay” to complete transaction

When making payment via your Student Portal it is recommended to use a computer as you will need to allow the pop up to enter your card information.

HELI’s Library provides access to a variety of information resources and offers information skills training to support the varied learning and teaching activities of students. The Library offers access to a comprehensive range of online information resources including e-books, journals, newspapers and videos. 

 HELI also has a physical library at the Melbourne campuses with resources including hard copies of prescribed texts.

Library staff are available to assist students with their library research. Library staff offer face-to-face and online training sessions and individual support to teach students how to use the library resources. The library staff can also assist with queries on library catalogue, copyright, referencing and academic integrity. Library staff work closely with teaching staff to provide in-class library training sessions and resources tailored to assessment tasks.

For library enquires or to request consultation time with a member of ECA Library Team, please send an email request using the library’s contact email address: [email protected] or book via the Library and Learning Support website.

For more information about ECA Library Services and support please visit the Library and Learning Support website.

Student Learning Support at HELI aims to improve the academic experience for all students by supporting and motivating you to do the best work you can and by developing skills for succeeding with your academic studies and improving your job-readiness. Our academic support is delivered via the following three main channels: online academic skills resources, individual and small group consultations, and in-class skill development.

We can help you with

Students are able to book individual or small group consultations with a Learning and Teaching Advisor for assistance with study-related issues and help with academic skills. For example, we can help you:

  • understand the requirements and format of different types of assessments, such as essays, case
    studies and reports;
  • prepare a plan or outline for an upcoming assessment; review a draft assessment and discuss areas of strength and areas for improvement;
  • learn specific skills and develop strategies for paraphrasing, referencing, using linking words, reading academic texts, editing your work, and so on;
  • break down feedback you received on an assessment and work out a plan for improving your next assessment;
  • improve your time management; and
  • develop strategies for exam preparation.


​Consultations can be:

  • face-to-face on campus,
  • via phone or video conference (Zoom), or
  • via email.

​​For more information, please contact the Student Learning Support team at [email protected] or visit the Library and Learning Support website.

All applications are processed in accordance with Government Policy, regulatory frameworks and HELI policy. To access any of the HELI Policies and forms please follow the link here. https://www.heli.edu.au/policies/

HELI uses Canvas as its Learning Management System. This is where you will find all your class materials, submit your assessments, and receive communications from your lecturers. Please follow the steps below to log into Canvas.

URL: https://heli.instructure.com

Login ID: Student [email protected]



Login ID: [email protected]

Password: CH$25101998

For step-by-step instructions on accessing and navigating Canvas, please download the Canvas Quick Start Guide

To Recover your Canvas password, follow the steps below:

  1. Click on the Forgot Password? link on the Canvas login page.
  2. Enter your HELI email: Student [email protected]
  3. You'll receive an email in your Outlook 365 account with a password reset link.

If you can’t reset your Canvas password for any reason, please raise a ticket at https://canvasservicedesk.eca.edu.au/support/tickets/new