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Governance

To provide a framework whereby the Institute is equipped with independent academic advice, HELI’s Board of Directors delegates the academic governance of the Institute to the Academic Board. The Academic Board comprises academic staff from other higher education providers, tertiary education practitioners, members of the Institute’s academic staff and a representative of the Institute’s alumni.

The Academic Board operates independently of the ownership and management of the Institute to assure the academic integrity of the Institute’s courses.

The Academic Board has responsibility for academic policymaking, academic administration and oversight of the educational processes. This ensures that the Academic Board maintains appropriate control over the administration of the curriculum to allow educational objectives to be achieved. The Academic Board is chaired by one of its independent members.

Governance Charter Document

Constitution

Governance Chart

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Standards & Accreditation

ACCREDITATION AND QUALITY ASSURANCE

The Higher Education Leadership Institute (HELI) is an institute of higher education and provider of higher education courses to students, delivering accredited higher education courses. The courses are accredited with TEQSA. HELI has developed its courses to help professionals develop the requisite eLearning knowledge, skills and understanding to work effectively in educational and related professional settings.

All courses delivered by HELI,that lead to higher education award that are issued by HELI are recognised in the Australian Qualifications Framework (AQF). AQF qualifications are recognised all around Australia and by other countries. Further information about AQF qualifications is available at www.aqf.edu.au.

REGISTRATION INFORMATION

HELI is an Institute of Higher Education and provides of higher education courses with the Australian Government’s Tertiary Education Quality and Standards Agency (TEQSA), Australia’s independent national regulator of the higher education sector. National CRICOS Provider code: 03845H. HELI’s HE provider registration code is PRV14266.

COURSE ASSURANCE

HELI is a member of an approved Tuition Assurance Scheme for Australian domestic students and conforms to the requirements of the Tuition Protection Service (TPS) established by the Australian Government for overseas students. This assures current and intending students of HELI courses that lead to a HELI issued AQF award that they will be offered a suitable alternative course or have unspent pre-paid tuition fees refunded if HELI cannot provide the course for which the student has paid.Further information about HELI’s tuition assurance arrangements is available here.

COMPLIANCE WITH COMMONWEALTH, STATE OR TERRITORY LEGISLATION AND REGULATORY REQUIREMENTS

HELI ensures that its policies and procedures meet the requirements of Commonwealth or State and Territory legislation which are relevant to the Institute’s operations, including:

  • Higher Education Support Act 2003 (HESA)
  • Education Services for Overseas Students (ESOS) Act 2000
  • Tertiary Education Quality and Standards Agency (TEQSA) Act 2011
  • Higher Education Standards Framework established under the TEQSA Act 2011
  • The National Code 2018
  • Various Commonwealth and State legislation, including that concerning Privacy and Personal Information, Health and Safety, Access and Equity, Workplace Harassment, Victimisation and Bullying, Anti-discrimination, Equal Opportunity and Human Rights

The staff of the Institute are provided with information about legislation that affects their duties through briefing sessions, guidelines, and policies, and through HELI’ Staff SharePoint. Students are provided with information about legislation that affects their participation in their studies through student resources, course details, policies, on administrative forms, and through the Institute’s website at www.heli.edu.au

FINANCIAL STANDING

Auditor’s Report

Director’s Declaration

INSTRUMENT ESTABLISHING HELI

The document by which HELI is established

QUALITY ASSURANCE

HELI has established a Quality Framework which sets out the common principles, criteria and processes for quality assurance at HELI. The Institute designed its quality framework to provide a robust and coordinated approach to quality enhancement which embraces “all of institution” in order to foster a continuous quality improvement approach. The Institute’s Quality Framework is guided by its Governance Charter, strategic and business planning, including risk management, development of policies and procedures, course design and evaluation, collection and analysis of feedback from stakeholders, analysis of statistical data (metrics), moderation of assessment and benchmarking activities. For more information regarding HELI’s Quality Framework, please click here.

Board Of Directors

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Emeritus Professor Annabelle Duncan

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Professor Peter Ryan

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Emeritus Professor
Toni Downes

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Emeritus Professor
Anne Cummins

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Dr John Jenkins

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Professor Emeritus L.Z. (Zbys) Klich

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Audit & Risk Committee

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Emeritus Professor
Toni Downes

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Mr. John Cameron

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Spice Wang

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Professor Emeritus L.Z. (Zbys) Klich

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Professor Clive Smallman

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Academic Board

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Dr John Jenkins

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Professor Dawn Bennett

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Adjunct Professor
Sally Robertson

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Emeritus Professor
Jo-Anne Reid

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Professor Ian Rouse

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Dr Michelle Cavaleri

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Dr Mohamed Khalifa

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Dr Scott Dickson

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Assoc Prof Beulah Moses

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Dr John Read

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Dr Scott Dickson

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Assoc Prof Beulah Moses

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Academic Board Sub Committees

annabelle duncan

Emeritus Professor Annabelle Duncan

Independent Chair

BSc Otago U, NZ; MSc Otago U, NZ; PhD La Trobe; PSM, FTSE, FRSN

Emeritus Professor Annabelle Duncan is a Microbial Ecologist by training, who was educated at Otago University in New Zealand, La Trobe University, and Monash University. She has completed a Senior Executive Management course at Harvard University as well as the Director’s course and the Advanced Diploma from the Australian Institute of Company Directors. She worked sixteen years at CSIRO, initially as a research scientist and later in science management. As the Chief of CSIRO Molecular Science for six years, she supervised the spin-off of six start-up companies.

From 2005–2007 she was Deputy Director and Chief Operating Officer of the Bio21 Institute at the University of Melbourne. From 2007–2010 she was the Executive Director, Science Collaboration at the Biosciences Research Centre, a joint venture between La Trobe University and the Victorian Department of Primary Industries.

Emeritus Professor Duncan has acted as an adviser to the Department of Foreign Affairs and Trade on biological weapons control and in this capacity represented Australia at international arms control meetings. She was awarded a Public Service Medal in 1996 and an Honorary DSc from Murdoch University in 2005 for her work in arms control. She has also served as a biological weapons inspector with the United Nations in Iraq.

In 2019 she was awarded an Honorary DSc from La Trobe University for achievements in academia and contributions to science.

Emeritus Professor Duncan joined the University of New England in late 2010, initially as Deputy Vice-Chancellor (Research). She later became the Deputy Vice-Chancellor and in late 2014 was appointed the Vice-Chancellor, serving in this role until mid-2019.

She currently serves as a non-executive director on boards and chairs the NSW Physical Sciences Fund.

Peter Ryan

Professor Peter Ryan

Owner’s Representative

B Com (Merit), UOW, 1981; Grad Dip App Corp Gov, GIA, 2005; D Prof (Trans St), CQU, 2009; FCPA

For over 25 years Peter has been actively involved with a number of tertiary education providers, specialising in the areas of regulatory approvals, quality assurance, and corporate and academic governance.

In 2015 Peter established HELI as a new education enterprise aimed at fulfilling a niche role in the independent higher education sector through the delivery of global best-practice advisory services and professional development to independent higher education providers.

As well as being a director of HELI, Peter is also Chair of the Board of Directors of two of Australia’s largest private higher education providers: Australian College of Applied Professions and SAE Institute, as well as Director and Treasurer of the International Centre of Excellence in Tourism and Hospitality Education (THE-ICE), an international accreditation body.

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Emeritus Professor Toni Downes

Independent Member

BEd (USyd), MEd (UToronto, Canada), PhD (WSU). FACE, GAICD.

Emeritus Professor Downes has worked with universities, educational systems, and schools, for nearly 40 years. She is a highly experienced senior educational leader, having had long term leadership roles at two universities.

In 2018 she retired from the role of Deputy Vice-Chancellor Academic at Charles Sturt University, having also served as an Executive Dean in earlier years. In her senior executive roles in higher education, she has demonstrated ability at the organisational and sector levels in strategic planning, governance, change management, financial management, quality assurance and stakeholder engagement, particularly with governments, professions, and Indigenous organisations and communities.

Emeritus Professor Downes professional and research interests focus on improved educational outcomes in universities and schools in the effective use of digital technologies, in gender and technology, and in teacher education policy and practice.

Her work included numerous research and professional projects, over 70 publications, international and national professional presentations and workshops and over $1 million in grants and consultancies. She has been a keynote or distinguished speaker at international conferences in New Zealand, USA, England, Switzerland, Hungary, PNG, Thailand, Hong Kong, Wales, China, Finland and Norway.

She currently serves as a non-executive director on a number of boards, as a member of academic boards and advisory committees, and as an external consultant and reviewer of educational programs and organisational units.

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Emeritus Professor Anne Cummins

Independent Member

BEd (Canberra CAE); MA (MQ); GradDipEd (Catholic College of Education Sydney), MEDL (ACU); GAICD

Emeritus Professor Cummins has extensive experience in educational leadership and governance and has served on several incorporated and advisory Boards including the ACT Board of Studies, The Australian Catholic University Senate Limited, Marymead Child and Family Services Limited, Marist Youth Care Limited, St Edmunds’ College Canberra Limited, the Council of St Ignatius College Riverview Limited and Sydney College of Divinity Limited.

From 2009 to 2018 she served as Deputy Vice-Chancellor (Student Learning and Teaching) at the Australian Catholic University and before that as Dean of Students at the Australian Catholic University in 2008 and 2009.

Emeritus Professor Cummins worked for many years in the Catholic secondary education system as a teacher and secondary college principal in New South Wales and the ACT. She is currently a Director of Catholic Schools NSW Limited, the Chair and Director of Catholic Employment Relations Limited, The Chair of the Stewardship Commission of the Sisters of St Joseph.

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Dr John Jenkins

Independent Member

Chair Of The Academic Board
Assoc. Dip. Hort. (HAC), BA (UNE), BA(Hons) (UNE), PhD (UNE), GAICD

John Jenkins has extensive academic governance and leadership experience and is currently Chair of Academic Board and member of the Governing Council at JMC Academy. His previous appointments include: Professor, Chair of the Academic Board and Member of the University Council at Southern Cross University (SCU); Director of SCU Online; Deputy Vice Chancellor Academic at SCU; Chair of the Academic Board and member of the Governing Council at TOP Education Institute.

John has also held previous appointments at Central Queensland University, the University of Canberra and The University of Newcastle as Associate Professor. He is a Graduate of the Australian Institute of Company Directors, a member of the Register of TEQSA Experts and an Adjunct Professor at SCU.

John has published a large collection of books, book chapters, refereed journal articles and reports, which are listed here: https://orcid.org/0000-0003-2569-4531 John is the Director of John M. Jenkins Pty Ltd, providing consultancy services to higher education institutions in the areas of corporate governance, academic governance, course accreditations and curriculum development, academic policies and procedures, research strategy, and student matters, including student appeals, complaints and grievances.

Professor Emeritus L.Z. (Zbys) Klich

Independent Chair

Prof Klich was previously Chair of the Governing Board for Airways Aviation and Global Director of Academic Affairs for SAE Institute. He has also held prior appointments as Vice-President of Southern Cross University in Australia until 2007, and before that as Dean of Education and Dean for Internationalisation, as well as a Research Fellow at the Australian Institute of Aboriginal and Torres Strait Islander Studies.

His PhD research examined exceptional cross-cultural thinking skills. His teaching, research and publications have been in the areas of intercultural studies, professional learning and professional development, collaborative partnerships between universities with regions as well as with industry groups, and has included work published through the NATO Scientific Studies Division, and with the OECD in Europe.

He has been an advisor on several international education projects, he has worked as a consultant for national and state government projects in Australia, he has served on Ministerial Advisory Councils for Education, and he has been a quality auditor for the Australian Universities Quality Agency, as well as a higher education specialist auditor for the Government of Oman.

John_Cameron

Mr. John Cameron

Independent Member

M Com (Hons) UNSW

Mr. John Cameron was the Chief Operating Officer at the Australian Catholic University (ACU) and was responsible for the coordination of strategy and service delivery across a range of specialist administrative functions, covering Finance, Human Resources, Information Technology, Legal Services, Planning, Properties and Secretariat. He was also the Secretary to the University Senate and the Company Secretary for ACU. He is a Master of Commerce (Honours) from the University of New South Wales.

Spice Wang

Educator/Learning Designer

Spice is a trained and registered teacher with a PhD in Digital Learning and Teacher Education. She is passionate about how learning happens, where it happens, and how educators can help shape student learning experiences based on institutional resources and vision. Spice has worked in both academic and commercial fields in the past decade with a demonstrated history in educational research, educational design and development, and digital learning leadership. She has been helping individuals and organisations not only to solve small problems but also to nurture a culture that drives excellence in education.

Professor Clive Smallman

Higher Degree Research Coordinator

Clive is an experienced academic leader and executive, having worked in both public and private higher education in Europe, New Zealand and Australia. Clive’s expertise supports the development of strategy and its execution through operations, with a strong focus on developing strategic maps and efficient business models. Strategic risk management is a strong influence on Clive’s work, as well as facilitating growth through managed change. Clive is an active researcher and has an extensive publication record.

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Professor Dawn Bennett

Independent member

PhD, ALTF, PFHEA

Professor Bennett is Assistant Provost and Director of the Transformation CoLab with Bond University. She is an experienced senior leader, an educational reformist, and a passionate educator. Dawn’s expertise is the enhancement of student success and graduate employability through data-driven approaches to student retention and engagement, teaching, curricular reform and work-integrated learning.

Dawn is also a staunch advocate for student equity and addressing the impacts of disadvantage. She has a long history of respectful partnerships with first nations communities and is co-author of a national Framework for Respectful Work and Learning with Australia’s First Peoples. Dawn is an internationally known researcher with a world-class publication record. Her EmployABILITY Thinking initiative engages over 60 institutions globally and the dataset is now the biggest collection of student-derived confidence data in the world.

Dawn is also a passionate educator. She has won a national citation and Australian national teaching award and she is a Senior National Australian Learning and Teaching Fellow. Dawn is a Principal Fellow with the Higher Education Academy and Vice President of the Australian Learning and Teaching Fellows.

Dawn is heavily involved with governance and compliance with Bond University and is a member of the executive committees. She is an eternal member of two academic boards and one course quality committee. Dawn’s fields of education are Education, the Arts, and Business.

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Adjunct Professor Sally Robertson

Independent Member

RN; BN(UNE); MEd(Adult)(UTS); GCHigherEd(Macq); FCN; FHEA.

Adjunct Professor Robertson is an experienced academic with over 25 years experience in higher education. Adjunct Professor Robertson was the Dean of the School of Nursing, Sydney at the University of Notre Dame(UNDA) and prior to this the Associate Dean, Learning and Teaching. During her time in the School of Nursing she led both undergraduate and post graduate curriculum development, led the expansion of post graduate programs and engaged with industry partners to develop industry based graduate certificate programs. She has previously worked at a non self-accrediting higher education provider where she was responsible for program development and both internal and external accreditation.

Adjunct Professor Robertson has extensive experience in learning and teaching, curriculum development and stakeholder engagement. At UNDA she served on Academic Council, was the Chair of the Educational Technology Advisory group and the Chair of the University Learning and Teaching committee.

Adjunct Professor Robertson is passionate about nursing and education and has a keen interest in learning and teaching, curriculum development, standards and accreditation.

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Emeritus Professor Jo-Anne Reid

Independent Member

BA. Dip Ed. UQ; BEd. PhD Deakin; GCertULT, Ballarat.

Professor Reid is Emeritus Professor of Education at Charles Sturt University. Prior to her retirement in 2018, she served as the Presiding Officer of the CSU Academic Senate, Associate Dean Teacher Education, and Head of the School of Teacher Education. She completed her professional qualifications at the University of Queensland and her PhD at Deakin University. After teaching with the Education Department of WA she worked casually at the University of Western Australia, Murdoch, Deakin, and Monash Universities while completing her doctorate, and then at the Universities of Ballarat and New England as a full time academic prior to joining Charles Sturt in 2002.

Professor Reid remains active as a researcher and publisher, and over her career has won a range of ARC and other National Competitive Grants focussed on literacy and English teaching, teacher education, Indigenous and overseas-born teachers, as well as rural teacher education. She has been co-editor of the Asia-Pacific Journal of Teacher Education and has recently been appointed to the editorial board of this journal. She is a past president of the NSW Council of Deans of Education, the Australian Teacher Education Association, and the Australian Association for Research in Education.

Professor Reid has a keen interest in university governance and has led external review processes at the Course, School, Faculty, and Academic Board level across a range of Australian institutions.

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Professor Ian Rouse

Dean | ECA Higher Education

BSc Hons( Biomed Science), Grad Dip Health Science, Dip Proj Mgmnt, PhD (Epidemiology)

Professor Rouse has a career working in and contributing to knowledge in both Higher Education and Industry. His passion for Education, Global Health and empowering all people – together with expertise in leadership and management, information management and cultural diversity has led him to make significant contributions to many people in Australia and the Asia-Pacific Region.Ian brings a wide range of leadership, management and people skills developed over 30 years of experience in senior management roles in large information, analysis and research organisations, tertiary institutions and government departments. Ian also offers a diverse range of knowledge and management experience in numerous NGO, community and sporting organisations in Australia and overseas.

Professor Rouse has significant knowledge and skills in Higher Education. He has held senior academic positions including acting Vice Chancellor of the Fiji National University, the Dean of the College of Medicine, Nursing and Health Sciences at Fiji National University, Executive Dean of the Division of Health, Engineering and Sciences at Victoria University, and Associate Dean of Research and Enterprise Development and Head of the School of Public Health at Curtin University. He currently holds the position of Associate Dean, Scholarship and Research in the Education Centre of Australia and adjunct Professorial roles with Monash and Federation Universities in Melbourne Australia. His current teaching roles are in Leadership and Management, Health Information Management, Field Epidemiology, Data for Decision Making, Research Methods and Project Management.

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Dr Michelle Cavaleri

Chair, Learning and Teaching Committee

BA Hons (Languages and Linguistics); MA (TESOL); PhD (Applied Linguistics)


Dr Cavaleri has a background in languages, linguistics, academic literacy and TESOL and she has worked in both teaching and specialist learning support roles. Prior to joining ECA, Dr Cavaleri worked as a lecturer in teaching methodology and curriculum design at Western Sydney University and as the Manager of English Language Proficiency and Learning Support at Navitas. She has taught a range of students including undergraduate, postgraduate, domestic, international and online students and is passionate about helping students develop their academic skills and reach their educational goals.

Dr Cavaleri’s teaching experience ignited her interest in feedback and academic writing development, which led to her PhD research examining technology-mediated feedback. Her research investigated the effect of different modes of feedback given to first-year undergraduate students and the variables that affect students’ uptake of teachers’ feedback, such as level of English language proficiency. She completed her PhD at western Sydney University and was awarded the Australian Postgraduate Award. Dr Cavaleri has presented her research at national and international conferences and has been invited to facilitate faculty development sessions at a number of Australian universities. Michelle’s current research areas of interest include feedback literacy, academic writing development and supporting first-year students.

Dr Cavaleri holds a PhD in Applied Linguistics, a Masters in TESOL and a Bachelor of Arts (Honours) in Languages and Linguistics from Western Sydney University.

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Dr Mohamed Khalifa

Chair, Scholarship and Research Committee

MBBS, PGDip, MSc, PhD, MRCSEd, CPHIMS, FAIDH

Over 20 years, Dr Khalifa led multidisciplinary healthcare and information technology teams to develop and implement evidence-based solutions to direct healthcare strategy and operations of healthcare services. Using health analytics and business intelligence, Dr Khalifa led diverse projects, enhancing patient safety, healthcare effectiveness, efficiency, and timeliness. Over the last 10 years, Dr Khalifa published +50 journal papers and book chapters and was granted an innovation patent from IP Australia in 2018.

Before joining CHS, Dr Khalifa served as the Digital Health Officer of the Australian Digital Health Agency and as Researcher and Consultant of Healthcare Strategy and Analytics at Macquarie University, Sydney. Dr Khalifa was the Director of Healthcare Strategy and Performance Improvement at King Faisal Specialist Hospital, Saudi Arabia. He also worked as Director and Instructor of the Healthcare Management Program at the American University in Cairo, Egypt. Earlier to that, Dr Khalifa served diverse positions, focused mainly on healthcare strategic management and performance improvement, health informatics project management, healthcare business intelligence, and healthcare big data analytics.

Dr Khalifa is a medical doctor, got his MBBS – Bachelor of Medicine & Surgery from Ain Shams University in Cairo, Egypt in 2001, Post Graduate Diploma of Healthcare and Hospital Management from the American University in Cairo, Egypt in 2004, a MSc – Master of Science in Health Informatics from the University of Edinburgh, Scotland, United Kingdom in 2012, and a PhD in Health Innovation from Macquarie University, Sydney in 2020. Dr Khalifa is an FAIDH – Fellow of the Australasian Institute of Digital Health, an MRCSEd – Member of the Royal College of Surgeons of Edinburgh, United Kingdom and he is also a CPHIMS – Certified Professional in Healthcare Information Management Systems, an Accredited CPHIMS Trainer and an Advisor on the Technical Committee of the CPHIMS exam, HIMSS – Healthcare Information and Management Systems Society, United States. Dr Khalifa is also a member in the HIMSS and the AHIMA – American Health Information Management Association, United States.

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Dr Scott Dickson

CEO | ECA Higher Education

PhD Education (UNE), MEd (UOW), BEd (UOW) 

Dr Dickson commenced his professional career as a physical education teacher, then further education led him to an academic role at the University of New England in Armidale (1991-2004) where he completed his PhD in the development and assessment of occupational competencies and used elite soccer referees as a case study. Dr Dickson assumed the role of Dean at the Australian College of Physical Education in 2004 where he facilitated an expansion of their program offerings, diversifying delivery methods and improved the quality of the institution through numerous academic initiatives. In 2012 Dr Dickson was appointed as Dean at The Australian College of Applied Psychology (ACAP) and was responsible for leading multiple business units that comprised of Navitas Professional Institutes such as ACAP, the Navitas College of Public Safety and Health Skills Australia. During his tenure at Navitas, Dr Dickson led a series of successful course accreditation and registration processes culminating in NPI being awarded self-accrediting authority in March 2017. During his academic career, he has led research projects for many national sporting organisations and departments of education; served on numerous national and state-based committees, and most recently served on a Federal Government’s QILT committee charged with overseeing the introduction of quality indicators in high education. Beyond his work, Scott is an avid sportsman. Whilst having been active in soccer and cricket for many years, he now is a keen cyclist. He regularly commutes to work by bike and regularly participates in annual Gran Fondos such as L’Étape du Tour in the Snowy Mountains and the Bupa Challenge in Adelaide.
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Assoc Prof Beulah Moses

General Manager Higher Education Quality | ECA Higher Education

BEngg., MIT, MBA, PhD (AI and Comp Engg.,), Grad Cert Tertiary Education

Assoc Professor Beulah Moses, is the General Manager of Higher Education Quality.

Assoc Professor Beulah Moses, has 30 years of university and private higher education leadership experience in Australia and overseas. During her academic career, has been involved in the setup of a new private higher education provider, and set up partnerships with universities. Her PhD is in the area of Artificial Intelligence from the University of South Australia and the Australian Defence Automation Department. She is a TEQSA expert in the area of IT, governance and quality assurance. She has significant skills in Private Higher Education and has held several senior academic leadership roles.

Assoc Prof Beulah has expertise in course development, course accreditation, renewal of registration, CRICOS renewal, risk management, policy management, and governance.

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Dr John Read

Course Coordinator

Dr John Read has significant international professional and educational experience. John has worked in the human resources development field since 1980, in the Asia Pacific since 1996 and for six years in the Middle East.

Following completion of his MSc APHRM at the National University of Singapore in 2001, John did his PhD at Monash in Australia, completing a study of authentic leadership in local government organisations in 2012.

John has worked in the industry as a Consultant across the Top 500 companies in the Asia-Pacific and more recently as an internal Talent Enablement Partner with the major telecom company STC in the Middle East. He has taught at Singapore Management University and Curtin University Singapore among other teaching roles.

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Professor Ingrid Day

Independent Member

Professor Day has extensive leadership and management experience in several large universities in Australia and New Zealand, including as Deputy Vice Chancellor (Academic and International) at Massey University in NZ and Executive Dean at Macquarie and the University of Southern Queensland.

Her key strengths include managing across breadth, building strong teams with a shared focus across multiple areas and interests, and liaising effectively with internal and external individuals and groups. She was the inaugural chair of the South Australian Premier’s Council for Women. She steered the establishment of Massey University’s Centre for Professional and Continuing Education, prepared Massey University’s Internationalisation Strategy and developed a ‘Learning Futures Strategy’ to steer strategic approaches to teaching and learning delivery modes and media-rich delivery.

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Dr Fizza Sabir (TBC)

Academic Staff Member

Dr Fizza Sabir is a senior lecturer at HELI, ECA in Australia and unit coordinator for the units offered in the Master of Research and the Master of E-learning. She also supervises Master research projects. She has been an adjunct fellow at the School of Education, Faculty of Arts, the University of Adelaide (2020-2022) and is a registered Higher Degree Research (HDR) supervisor since 2016. She has successfully supervised two PhDs and more than 50 Master dissertations to completion. She completed her Post Doc in 2021 at the School of Education, at the University of Adelaide. She has been working as a course coordinator and lecturer, and research staff at the University of Adelaide since 2013 and was involved in research design, data collection, management, analysis, report writing and co-authoring. She has also worked at the University of Macquarie as a teaching staff in the past. She has coordinated and taught postgraduate courses such as Introduction to Wellbeing, Leading Wellbeing, Research Design, Qualitative Approaches to Research, Educational Psychology, and Business Research. Simultaneously since 2018, she has been working at private higher education providers in Melbourne. She has been a member of the senior Boards and Management Committees at these institutes and also worked in the role of the registrar.

Her experience of more than twenty years encompasses teaching and research in both the public and private sectors in Australia and Pakistan. She has been involved in training secondary and tertiary level teachers and public and private sector employees in different areas. She has been an adjunct faculty at a few public and private universities coordinating and teaching postgraduate and undergraduate students in Pakistan. She has experience in project management, monitoring & evaluation of education and development projects, managing project activities, supervising teams, and curriculum development. Her research interests are wellbeing, inclusivity, spirituality, human behaviour, research autonomy and teacher-student relationship. She won scholarships for her PhD from the University of Adelaide and for her Master at the University of Melbourne.

Qualifications
PhD, University of Adelaide
Master of Assessment & Evaluation, University of Melbourne
Bachelor, Master, and MPhil Psychology, Punjab and Quaid-e-Azam Universities, Pakistan

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Ms Danica Pinto

Registrar - Director Student Services

A commercially astute and outcomes focussed senior leader with over 14 years experience within the education industry and a postgraduate qualification in Master of Business Administration (MBA), Danica is an energetic, adaptable, and highly motivated professional who is passionate and committed to delivering value, building and maintaining successful internal and external relationships and enhancing the student experience.

As a subject matter expert within Education her commitment towards student success and team success sits at the centre of every strategy she creates and decision she makes. Danica has held several senior leadership roles in higher education for over a decade working alongside Universities and Private Higher Education Institutes across Australia and New Zealand with the purpose of ensuring students have a positive study experience. She has worked with prospective students, current students, graduates and alumni as well as students within the work integrated learning setting encompassing the entire student life cycle.

Danica is passionate about optimising organisational processes, measurement systems and strong trusted stakeholder relationships to deliver operational and commercial objectives. She enjoys transforming roadmaps into workable solutions and benchmarks performance against key operational targets/goals. Leadership is at the core of her professional experience. As a recognised people leader and mentor she has strengthened global cross-functional teams by creating an environment of psychological safety and fostering a culture of collaborative problem solving. Danica leads her team with professional integrity and fosters a supportive and empowering environment that encourages high performance, room for her team to grow and develop and to take steps that bring them closer to their career goals and aspirations. Most importantly she strives to bring fun and pride into the work she undertakes with her team and colleagues.

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Ms Fiona Perry

Learning and Teaching Support Manager

Fiona is the Learning and Teaching Support Manager here at ECA. She has worked in various education roles supporting students in Australia, the UK, Turkey and South Korea. She specialises in developing resources and approaches to support international students and adults new to higher education. Fiona draws on students’ strengths to help them achieve their academic goals. She facilitates one-on-one sessions, presents webinars, develops resources and collaborates with academic staff to support students to develop study skills and academic and digital literacies. She covers topics such as time management, academic reading and writing, critical and reflective thinking, exam preparation, understanding and applying feedback and learning how to best approach assessments.
She has experience working with several disciplines including Business, IT, Education, Psychology, Nursing, Counselling, Social Work, Criminology and Coaching.

Fiona has a Diploma of Business, Bachelor of Education / Psychology and a Master of TESOL.

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Mr Andrew Dostine 

Independent Professional/ Industry Member  

Andrew Dostine developed units in the areas of higher education teaching and learning and higher education course assessment and (curriculum) design and was the designated unit coordinator and lecturer/educator for the latter with responsibility for the development of all learning materials and assessments and the teaching and delivery of those materials online. Andrew is currently a member of the HELI course advisory committee, a former member of the Academic Operations Team, and have played a role in the development of policy documents and curriculum for HELI’s Master of eLearning and most recently, the Master of Research

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Prof Albert P. Haddad  

Independent Academic Member 

Prof Haddad developed units in the areas of higher education teaching and learning and higher education course assessment and (curriculum) design and was the designated unit coordinator and lecturer/educator for the latter with responsibility for the development of all learning materials and assessments and the teaching and delivery of those materials online.

I am currently a member of the HELI course advisory committee, a former member of the Academic Operations Team, and have played a role in the development of policy documents and curriculum for HELI’s Master of eLearning and most recently, the Master of Research